This post is not going to be in the format of my normal posts, as it is more of an open letter than a sales training post.
In March of this year I started working full time with a company I'd worked with on and off for since 2005. Unfortunately, our competition has been posting some negative information on the internet about us in hopes that some of the employees we have, should their malicious attacks put us out of business, would go and work for them.
For those that have ever met or spent any time with me, I am certain you would agree that my only desire in life is to do my absolute best every single day in whatever I do. Although, like most, I made some mistakes when I was in High School - I have certainly matured and grown into a man that my family, friends and co-workers can be proud to know.
That said, I find it appalling and poor business practice to attempt to soil another businesses name or reputation. The vacation club world is a small world, most of the players in this business know each other, that sometimes makes for some heated conversations and emails. However, these class-less liars who are parading around the internet posing as unhappy customers have left me no choice but to break our legal team ordered silence and speak out on my "professional" blog.
I am offering a $5000 reward to any person who can find a REAL customer of mine that has had a problem that was not addressed and corrected.
I hope this post does one of two things;
1) Perhaps has the spam artists rethink their business strategy.
2) Helps current or future customers of mine realize how serious I am about creating a team of 'raving fans' and not 'satisfied customers'.
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